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QMT Applications: July 2013
NPL Training brings faster production for medical device manufacturer

Owen Mumford, a medical device manufacturing company, supplies innovative technology such as injection-based drug delivery systems and blood sampling equipment to major diagnostic and pharmaceutical companies around the world. By investing in NPL Dimensional Measurement Training it has improved efficiency and productivity, and helped dedicated staff to advance.

Owen Mumford, headquartered in Oxfordshire has been growing for the last 60 years, and now has offices in five countries. The company’s products must comply with strict regulation and quality standards, including ISO 13485 standards, Medical Device Directive 93/42/EEC and various national health standards in the countries where they operate. The company’s ethos is that if it is not 100% right, then it’s not good enough. Metrology Engineers like Barrie Hanson must ensure these high standards are met.

Barrie has been at the company in various roles since 2006. He began working in metrology a repetitive role operating machinery, putting parts on the machine, taking them off and recording the result. Over time he developed an interest in understanding the machinery and the components.

Barrie was keen to develop his knowledge in a more formal way, to advance his career and improve his contribution to the company. He was recommended NPL training by colleagues. Keen to support his enthusiasm, the company put him through NPL’s Level 1 Dimensional Training course.

“I had been picking up bits of knowledge from our engineers but this course brought it all together” says Barrie. “It gave me a thorough understanding of how measurement works that I could take back to the work place and immediately start applying.

NPL Training has given me confidence to make informed decisions and empowered me to take on more responsibility. I’d say that, thanks to this course, I’m 50% more productive than I was.”
Barrie now constructs routines rather than just running them, and contributes vital data used for setting up new tools. The course has meant he can work more closely with engineers and has given supervisors confidence to allow him to take on a broader work load, freeing up time and capacity across the board.

“After this course I was able to look at drawings and understand why things are drawn the way they are. We learned to apply geometric tolerancing and understand why certain levels of accuracy were required. With every job, I now question what the best approach is and choose the best way to measure, rather than relying on pre-defined routines. This makes everything more efficient.”

The upshot of this is that parts get assessed more quickly because the most suitable measurement technique can be quickly identified and selected.

“It’s also been a real stepping stone in my career,” Barrie adds. “Owen Mumford is a really supportive organisation and this new found capability will be an important part of my career progression. I’m now in conversations about doing NPL’s Level 2 course to advance myself further.”

He concludes, “This course has made my job more rewarding, my work more efficient and has given me the opportunity to progress within the business by adding value at a higher level. It’s a win for me and for the company.”


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